Furnaces & Heat Pumps · Arizona
Thorough diagnosis, clear options, and warm air again.
If your heater quit on the first cold night of the season, or it’s blowing cool air when it should be warm, Sonoran Sun Heating & Cooling can help. We repair furnaces and heat pumps across Mesa and the East Valley. Our licensed technicians are thorough, so the repair we recommend is the one your system actually needs, and nothing moves forward without your approval.
How We Help
Whether your home heats with a furnace or a heat pump, the goal is the same: steady, dependable warmth on the nights you need it. A licensed technician evaluates your system’s operation and condition, explains what’s happening in plain language, and shares photos or videos when helpful, so you can see what we see.
We’re a licensed heating and cooling contractor based in Mesa, and we answer seven days a week, 8:00am to 9:00pm. We can’t promise same-day service on every call, but we respond as quickly as scheduling allows, often same-day or next-day.
If your system is working but hasn’t been checked in a while, a furnace tune-up or heat pump maintenance visit in the fall is a good way to start the season.
Symptoms To Watch For
Heating trouble usually shows up as one of a handful of symptoms. Each one can point to more than one cause, so we’ll identify the real cause before recommending a solution.
Can point to a thermostat setting, a tripped breaker, or an ignition or control concern. We check the simple things first and test before replacing anything.
Can point to a thermostat setting, an airflow concern, or a refrigerant concern on a heat pump. We’ll confirm which before recommending a repair.
A faint dusty smell on the first cold night is common. A smell that stays, or smells like plastic or wiring, is a reason to turn the system off and call.
Uneven heat can point to airflow, ductwork, or equipment concerns. We’ll identify the real cause before recommending a solution.
A system that never seems to shut off, or turns on and off every few minutes, can point to a thermostat, airflow, or equipment concern.
Banging, squealing, or rattling is worth checking early, before a small concern becomes a larger repair.
Can point to a heat pump leaning on its backup electric heat, a clogged filter, or equipment that’s losing efficiency.
Can point to thermostat power, settings, or wiring. We repair and replace thermostats, including smart thermostats.
Before You Call
If you smell gas or suspect a gas leak, leave the house first, then call. Don’t turn switches, thermostats, or appliance controls on or off on your way out. Once you’re outside, call 911 and your gas company. The City of Mesa gas emergency line is 480-644-4277, and Southwest Gas customers can call 877-860-6020.
If you smell burning plastic or wiring, turn the system off at the thermostat and call us. Don’t open the equipment, and avoid repeatedly resetting a tripped breaker.
Carbon monoxide alarms matter in homes with gas heat. The U.S. Consumer Product Safety Commission recommends carbon monoxide alarms on every level of your home and outside sleeping areas, and a professional inspection and service of your heating system every year.
Before the first cold night, set your thermostat to heat and check your air filter. ENERGY STAR recommends checking your filter once a month and cleaning or changing it as soon as it looks dirty, and it recommends a professional heating checkup every fall.
A faint dusty smell the first time your heater runs for the season is usually dust burning off, and it should fade on its own. A smell that lingers, or smells like burning plastic or wiring, is different: turn the system off at the thermostat and call us so a technician can find the cause.
Upfront Pricing
Heating repair pricing depends on what failed and what it takes to reach and fix it. We diagnose first, then walk you through the price before any work begins.
A worn switch or sensor is a smaller repair than a motor or a major component. Our technician tells you which one it is before any work starts.
Furnaces and heat pumps use different parts, and older systems can take a little longer to source the right replacement for.
A unit in a hall closet is quicker to reach than one in the attic or on the roof, and access affects labor time.
If your equipment is still under a manufacturer warranty, some parts may be covered. We check before quoting.
Our rate is the same on a weekend or after hours, so you don’t pay more for calling on a Saturday night.
For larger repairs, we offer financing, subject to credit approval.
We diagnose the problem first and walk you through the price before any work begins, because the cost comes down to what failed and what it takes to reach it. Our rate is the same on a weekend or after hours. For larger repairs, we offer financing, subject to credit approval.
Weighing Your Options
The right solution isn’t the same for every home. We look at your system’s condition, its repair history, the part that failed, how well it keeps you comfortable, its warranty status, and how long you plan to stay, then walk you through the options.
When a replacement makes sense, we handle furnace replacement and install American Standard and Goodman systems, including SEER2-rated heat pumps, and can help you check whether a qualifying system is eligible for an SRP rebate. See AC installation and replacement, or read how to decide between repairing or replacing a system in Arizona.
Air-source heat pumps in Arizona typically last about 10 to 15 years, because they run in cooling mode for most of the year. Age alone does not decide it, though. We look at the system’s condition, repair history and warranty status before recommending a repair or a replacement.
Step By Step
Call, text, or book online. Tell us what the system is doing, and we’ll get you on the schedule as quickly as we can, seven days a week.
A licensed technician evaluates the system’s operation and condition, then clearly explains their observations and recommendations with photos of your system.
We walk you through the available options and provide pricing for your approval before recommended work begins.
We complete the approved work carefully, explain what was done, note anything worth monitoring, and leave the work area clean.
Why Homeowners Call Us
We started Sonoran Sun Heating & Cooling because we wanted to build the kind of company we would feel comfortable inviting into our own home. Gage leads the technical team and stays on service calls and installations, and Heidy oversees daily operations and the customer experience. That approach has earned a 5.0 rating across more than 200 Google reviews.
Where We Work
Our office is on North Old Colony in Mesa, and the Loop 202 and US 60 get us across the East Valley. We serve homes throughout the city, from the Fiesta District in the west to Red Mountain in the northeast and the Mesa Gateway area in the southeast. From Tempe to Fountain Hills and Ahwatukee, you get the same thorough approach on every call. Need heating repair at a business? See our commercial HVAC service.
Our home base, with heating and cooling service for homes across Mesa, from Dobson Ranch to Eastmark.
Heating and AC service in Mesa → Fountain HillsFurnace and heat pump repair for Fountain Hills homes.
HVAC service in Fountain Hills → TempeHeating repair and maintenance for homes throughout Tempe.
HVAC service in Tempe → AhwatukeeHeating and cooling service for Ahwatukee homes.
HVAC service in Ahwatukee →Verified Google Reviews
Gage is very professional and honest! We have used him and his crew for several jobs and we’re always happy! The price is reasonable, they show up on time and communication is always great! Thanks again, Sonoran Sun Heating and Cooling!
We use Sonoran Sun for all our AC and heating needs. They are amazing and we refer them to everyone!
This is the second year I have had Sonoran Sun do routine maintenance on my a/c unit. The owner, Gage, answered the phone when I made the appointment and he was out within days of my initial contact. I will continue to call this company for my a/c and heating needs.
Good To Know
We do. Sonoran Sun Heating & Cooling repairs and maintains furnaces and heat pumps, and installs SEER2-rated heat pumps when a replacement makes more sense. Whichever system heats your home, a licensed technician evaluates it, explains what they find, and gives you options before any work begins.
No. We work seven days a week, 8:00am to 9:00pm, and there is no weekend or after-hours surcharge, so a heating repair on a Saturday evening is priced the same as it would be on a weekday. We can’t promise same-day service on every call, but we respond as quickly as scheduling allows, often same-day or next-day.
We’re based in Mesa, on North Old Colony, and repair furnaces and heat pumps across the East Valley, including Tempe, Fountain Hills and Ahwatukee. If you’re nearby and not sure whether you’re in our area, call or text 602-525-0225 and we’ll let you know before booking a visit.
